(Remote – U.S.)
🧾 About the Role
Join Cardinal Health’s Sonexus™ Access and Patient Support team as a Reimbursement Specialist and help bridge the gap between patients and the therapies they need. You’ll assist with benefit investigations, referrals, insurance verification, and compassionate support—ensuring timely access to life-changing treatments. This remote role offers structure, purpose, and the chance to impact lives every day.
✅ Position Highlights
• Pay Range: $21.50–$30.65/hour
• Employment Type: Full-time
• Schedule: Mon–Fri, 7:00 AM–8:00 PM CST (flexible 8-hour shifts)
• Training: Paid, on-camera training 8:00 AM–5:00 PM CST
• Remote: Fully remote (U.S.-based)
• Benefits:
– Medical, dental, and vision coverage
– Paid time off + parental leave
– 401(k) with employer match
– HSA, FSA, disability plans
– Early wage access with myFlexPay
– Lifestyle and wellness support programs
📋 What You’ll Own
• Handle inbound and outbound calls with empathy and efficiency
• Guide patients through insurance navigation, benefits verification, and support resources
• Initiate and steward referrals from submission to final approval or denial
• Accurately document all case activities in proprietary systems
• Follow up on cases, address application status questions, and assist with provider coordination
• Report adverse events as required
• Use professional judgment to prioritize urgent or sensitive cases
• Deliver compassionate, patient-first service that meets KPIs and quality standards
🎯 Must-Have Traits
• High school diploma or GED required
• 1–3 years of experience in healthcare reimbursement, call center, or customer service
• Familiarity with Medicare, Medicaid, and commercial insurance plans preferred
• Knowledge of Medical, Supplemental, and pharmacy benefit practices is a plus
• Strong oral and written communication skills
• Detail-oriented with excellent time management and multitasking abilities
• Comfortable navigating multiple systems simultaneously
• Compassionate, resourceful, and committed to patient well-being
💻 Remote Requirements
• Secure, quiet, distraction-free home workspace
• High-speed, hardwired internet (no Wi-Fi/satellite/hotspots)
– Minimum download: 15 Mbps
– Minimum upload: 5 Mbps
– Ping ≤ 30ms
• Surge protector with network line protection
• Equipment provided by Cardinal Health
💡 Why It’s a Win for Remote Job Seekers
• Impact lives by helping patients access vital medications faster
• Join a respected leader in patient support and specialty pharmacy
• Enjoy a structured, team-driven remote environment with ample growth opportunity
• Receive full tech setup, paid training, and industry-leading benefits
✍️ Call to Action
If you’re ready to help patients navigate the complexities of care with compassion and precision, apply now to become a Reimbursement Specialist at Cardinal Health. Your skills, empathy, and efficiency could be the difference in someone’s treatment journey.